Wills & Family
Who should I choose as executor if I don’t trust my family?
Not everyone has a relative they would trust to handle their estate. Here is how to think about other options, from friends to professional executors.
Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA. These are the widely used international standards for making websites easier to use for disabled people, including people who use screen readers, keyboard-only control or magnification.
We also recognise our duty under the Equality Act 2010 to make reasonable adjustments so that disabled people are not put at a disadvantage when using our service.
What we have done
- Keyboard access: you can use every part of the site, including our questionnaires, with a keyboard alone. Focus is clearly visible.
- Large buttons and text: buttons and links are large enough to tap easily, and you can zoom text up to 200% without losing content.
- One question per screen: our questionnaires ask one thing at a time, so there is less to take in at once.
- You can go back: you can return to an earlier question and change your answer before you submit.
- Clear errors: if something is missing, we tell you what and where, in words as well as colour.
- Plain English: we write in short sentences and explain legal terms when we use them.
- Structure: pages use proper headings, labels and landmarks to work with screen readers.
- Colour and contrast: text meets AA contrast levels, and the site supports your device's light or dark mode.
- No time limits: our questionnaires do not time out while you are thinking.
Known limitations
We test the site regularly, but we know some things are not yet perfect:
- Some links to external websites, such as official PDF forms, may not meet the same standards. We cannot control those sites.
- Some older Help Centre guides may contain tables that are harder to read on very small screens. We are reviewing these.
- We have not yet completed a full independent accessibility audit. We plan to arrange one and will update this statement with the results.
Information in another format
If you need information from this website in a different format, such as large print, an easy-read summary or plain text for a screen reader, email hello@willharbour.co.uk. Tell us which page and which format you need, and we will try to help.
If you would rather not use an online form
You do not have to use our questionnaire. Email us with your name, the kind of help you are looking for and a good time to call, and we will arrange a call back. We can then take your enquiry over the phone.
Reporting a problem
If you find a part of our website hard to use, please tell us. Email hello@willharbour.co.uk or use our contact form, and include the page address and what went wrong. We aim to reply within 5 working days.
If you are not happy with our response, you can use our complaints process. The Equality Act 2010 guidance on GOV.UK explains your rights.
About this statement
This statement was prepared on 1 October 2026. We will review it at least once a year, and whenever we make significant changes to the website.
